Your privacy is a priority at dana123. This document clearly explains how we collect, use, store, and protect your personal information as a member of our platform. We have written it in plain language – no confusing legal jargon.
The key things you need to know about how dana123 manages your personal data.
All your personal and financial transaction data is protected by 256-bit SSL encryption — the same security standard used by leading Malaysian banks such as Maybank and CIMB.
Dana123 has never sold, rented, or traded your personal data to any third party for marketing or commercial purposes, and we never will — without your explicit consent.
You have the right to access, correct, download, or request deletion of your personal data from dana123's systems at any time — through your account settings or by contacting our support team.
The dana123 privacy policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection legislation in Malaysia.
You can choose to receive or opt out of marketing communications from dana123 at any time. Your preference is fully respected and updated within 48 hours.
All member data is stored on secure servers with multi-layered protection. Player funds are held separately from the company's operational funds and remain available for withdrawal at all times.
Six core pillars of privacy protection that dana123 upholds to maintain the trust of every Malaysian member.
Dana123 uses 256-bit SSL encryption for all communications between your browser and our servers — the same standard used by Maybank2u and CIMB Clicks. Two-factor authentication (2FA) is also available for an added layer of protection.
256-bit SSL 2FA Advanced FirewallDana123 only collects information that is strictly necessary to provide our services to you. We do not collect excessive data, nor do we retain it for longer than required for the stated purposes.
Data Minimisation Clear Purpose Limited PeriodAll data management practices at dana123 comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We appoint an internal Data Protection Officer (DPO) to ensure ongoing compliance with applicable legislation.
PDPA 2010 DPO Appointed Regular AuditsAccess to dana123 members' personal data is strictly limited to staff who require it to perform their duties. All access is logged and audited on a regular basis. Staff are required to complete mandatory privacy and data security training.
Restricted Access Audit Logs Mandatory TrainingIn the event of any data security breach that may affect your information, dana123 is committed to notifying affected members within 72 hours and taking immediate remediation action.
72-Hour Notification Immediate Action Rapid RecoveryDana123 provides this privacy policy in Bahasa Melayu so that every Malaysian member can clearly understand their rights without needing to rely on a translation. Transparency starts with clear communication.
Bahasa Melayu Easy to Understand No Hidden TricksWelcome to the dana123 Privacy Policy. This document explains how the dana123 platform, accessible via https://dana123.biz and our official mobile app ("Platform"), collects, uses, discloses, stores and protects your personal information.
Dana123 is committed to respecting and protecting the privacy of all our members. We understand that your trust is our most valuable asset — and that trust can only be maintained when we are transparent about how we manage your personal data.
This Privacy Policy applies to all individuals who register an account on the dana123 Platform, visit our website without registering, use the dana123 mobile app, or interact with us through communication channels such as email, live chat, or WhatsApp.
By using the dana123 Platform, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our Platform.
Dana123 collects various types of information depending on how you interact with our Platform. We follow the principle of data minimisation – we only collect what is truly necessary.
A. Information You Provide Directly:
B. Automatically Collected Information:
| Data Category | Sample Information | Primary Purpose |
|---|---|---|
| Identity | Name, IC number, date of birth | Identity verification & legal compliance |
| Contact | Email address, phone number | Account communication & customer support |
| Finance | Bank account number, e-wallet | Deposit & withdrawal processing |
| Transactions | Deposit, withdrawal, and wagering history | Account management & anti-fraud |
| Technical | IP address, device type, browser | Platform security & improvement |
| Usage | Games played, session duration | Personalised experience & responsible gambling |
Dana123 uses collected personal information solely for legitimate, stated purposes. We do not use your data for anything unrelated to the delivery of our services.
The primary purposes for which dana123 uses your data are:
Dana123 processes your personal data on valid legal bases in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Depending on the type of processing, the applicable legal bases are:
Dana123 respects your privacy and does not sell or trade your personal data. However, there are specific circumstances where we need to share your information with selected third parties:
As an online entertainment platform operating globally, certain aspects of dana123's operations may involve the transfer of personal data outside Malaysia – for example, for server hosting, international payment processing, or the use of cloud technology services.
When data transfers outside Malaysia are carried out, dana123 ensures adequate protection through the following measures:
Dana123 takes serious investment in technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.
Key security measures we have implemented include:
Despite all these security measures, no system can be guaranteed 100% secure. You also play an important role in keeping your account safe — use a strong password, never share your login credentials, and report any suspicious activity to the dana123 support team immediately.
Dana123 retains your personal data only for as long as necessary for the stated purposes, or as required by applicable law. Retention periods vary by data type:
Once the retention period expires and there is no legal requirement to keep the data, it will be securely deleted or anonymised using approved procedures.
As a dana123 member based in Malaysia, you have specific rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA). dana123 respects and supports the exercise of these rights.
You have the right to request a copy of the personal data we hold about you. We will fulfil this request within 14 business days.
If your data is inaccurate or out of date, you have the right to request a correction. Updates can be made through your account settings or by contacting our support team.
You may request deletion of your data under certain circumstances. Please note that some data must be retained for legal compliance purposes even after account closure.
You have the right to object to the processing of your data for direct marketing purposes. This preference can be updated in your dana123 account settings at any time.
You have the right to request your data in a machine-readable format (such as CSV or JSON) for transfer to another platform of your choice.
In certain situations, such as when there is a dispute regarding the accuracy of your data, you may request that dana123 restrict the processing of your data while the matter is being resolved.
To exercise any of the above rights, contact the dana123 Data Protection Officer by email at support@dana123.biz with the subject line "Privacy Rights Request" along with your account number. We will process your request within 14 business days.
Dana123 uses cookies and similar tracking technologies to enhance your experience on our Platform. Cookies are small text files stored on your device when you visit our website or use our app.
| Cookie Type | Purpose | Duration | Can It Be Disabled? |
|---|---|---|---|
| Essential Cookies | Maintaining login sessions, account security and core Platform functionality | Session / 30 days | No – required for core functionality |
| Preference Cookies | Storing your language settings, theme, and display preferences | 1 year | Yes – via browser settings |
| Analytics Cookies | Understanding usage patterns to improve the Platform and user experience | 13 months | Yes – in cookie settings |
| Security Cookies | Detecting suspicious activity, unauthorised login attempts and fraud | Session / 7 days | No – required for security |
You can manage cookie usage through your browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the dana123 Platform. For analytics and preference cookies, you can manage your choices through the cookie settings panel available on your first visit to the Platform.
The dana123 platform is not intended for individuals under the age of 18. dana123 does not knowingly collect personal data from children or minors who have not yet reached 18 years of age.
Should we discover that personal data has been collected from individuals under the age of 18 without appropriate age verification, we will take the following steps immediately:
The dana123 platform may contain links or integrations to third-party services such as game providers, payment gateways, and analytics tools. This Privacy Policy applies solely to data collection and processing carried out by dana123.
Dana123 is not responsible for the privacy practices or content of any third-party websites, apps, or services you may access through our Platform. We encourage you to read the privacy policy of each third-party service you use.
All third-party service providers working with dana123 are required to sign data processing agreements obligating them to protect your data in accordance with dana123's standards and to use it solely for purposes directed by us.
Dana123 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. We are committed to keeping you informed of any material changes.
When material changes are made to this Privacy Policy, dana123 will:
For minor changes that do not materially affect your fundamental rights, we may update this policy without prior notice. It is your responsibility to review this policy periodically. Continued use of the Platform after any changes take effect constitutes your acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how dana123 handles your personal data, please contact our Data Protection Officer through the following channels:
For formal requests relating to privacy rights — such as data access, correction, or deletion — please clearly state the type of request and include your account number to facilitate identity verification and prompt processing.
The latest version of this Privacy Policy takes effect from 1 January 2026. This document fully supersedes all previous versions.
dana123's Privacy Commitment: We take the protection of your data seriously. All personal information – including account details, betting history, and financial transaction data – is secured with 256-bit SSL encryption. Dana123 does not sell or share your data with third parties without your explicit consent and is fully compliant with Malaysia's PDPA. For enquiries, contact us at support@dana123.biz or read Terms & Conditions us.
Answers to the questions our members ask most frequently about how dana123 manages their personal data.
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